Cross Training Questions

why is cross training better?

i am doing a presentation in crosstraining current employees instead of hiring more people and training them for specialized jobs. I need to persuade top level management that this is cost effective and more productive. The areas that i am currently going to explain are; Keys to keeping employee motivation and Retetntion, Benefits to Employer, Benefits to Employees, Benefits to Customers, Cost of hiring and training new employees, costof training current employees, cost to replace employees. I need more ideas on why getting more out of an employee is better than hiring more people. And i need any ideas to what i should add into the presentation.

Public Comments

1. i'm sure you've already thought of this, but since we already know the performance of a current employee, it is much more safe to retrain them than to hire a new employee. everyone who's been involved in hiring knows that no matter how good someone looks on paper, and even in interviews, in the end hiring is a crap shoot. in addition, giving a current employee new skillls and responsibilities shows confidence in their abilities which will motivate them to perform better and be loyal to the company. by showing employees that good performance equals personal success they will all strive to achieve more.